TS Communications provides the following ADSL Plans for Residential Customers.

Our ADSL is low Contention, High Speed (Compared to many other providers) and will always be Full speed Down, Full Speed Up.

Not all Internet is created the same. We have two versions of the same quality Internet. One is Unlimited, Allowing you to surf to your hearts content. The other is a Capped Plan so an Entry Level plan of 40GB for the light user. It maybe light but its also the same Quality Internet.

If you don't want to pay a connection fee we have a 12 Month Contract option. On 12 Month Contracts, we pay the connection fee for you. Any equipment charges are still required to be supplied or purchased by the customer.

NOTE:

*1 Standard Connection only. If a Site Visit and Wiring is required, We will pass on the costs provided by Chorus. If you don't want to pay this connection fee we have a 12 Month Contract option. On 12 Month Contracts we pay the connection fee for you. Any equipment charges are still required to be supplied or purchased by the customer.

To check what services are available at your address please use the National Broadband Map Below


National Broadband Map relies on information provided to it and may not be 100 percent accurate. If you would like to confirm an addresses eligibility please contact us.


Select your perfect Residential ADSL plan

ADSL 100GB

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$75/Monthly

A great Internet plan for beginers or average Usage users.

  • Speed: Fullspeed / Full Speed
  • 100GB Bandwidth
  • BYO Router, Or our Router Discounts apply.
  • Once data used, Connection will be slowed down to 256kbps
  • Setup Fee*1: $50 ($43.48 Exc. GST)

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ADSL Unlimited*

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$89/Monthly

A great Internet plan for Higher Usage users, who don't need the speed.

  • Speed: Fullspeed / Full Speed
  • Unlimited Bandwidth*
  • BYO Router, Or our Router Discounts apply.
  • Never worry about Data Usage again
  • Setup Fee*1: $50 ($43.48 Exc. GST)

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ADSL Data Pack 20GB

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$10/Each Use

A 20GB Datapack for Capped Plans

  • 20GB Extra Bandwidth
  • Available to be added to all capped plans
  • Unlimited purchases
  • Datapack expires at end of billing period.

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Our Residnetial ADSL Plans feature

Reliable Network

Reliable Network

Our network has been built for Performance, and Reliability alike.

All about Our Reliable Network

Our network is Modern, and built for Reliability, and Performance. If we can prevent the need to contact our support staff, that means we can be both better productive, and give you a better experience at the same time.

With full redundancy, and a number of backhaul points, along with our own equipment, means we can easily monitor, and make sure your connection will be up as much as 99.99% of the time

Our Network Features

Dual Redundancy for better backup options.

  • Fast network with local caching of major International content such as Facebook, Youtube etc.
  • A support network that matches our high perfrmance network
  • All services recieve the same level of comittment, we don't give preferential treatment to set client groups.
  • Multipoint Backhaul, and Points of Presence
  • We have a protected path for National Transit between Auckland, Wellington and Christchurch.
  • Multi Path, Self-healing.
 

Best Support

Best Support

We pride ourselves on our support.

Our support hours

We offer a wide range of support options as listed below.

Our Call Centre is open during the following times:

Mon - Fri 8AM - 9PM
Sat, Sun, and Public Holidays 10AM - 4PM

Our other methods (such as Email, Live Chat, Support Tickets) may operate outside of these hours.

Support Options

  • Phone 0800 002 319
  • Email support@tsnet.co.nz
  • Live Chat / Support Tickets
 

Low contention Ratio!

Low contention Ratio!

A low contention ratio is important to make sure your bandwidth remains consistent throughout the day. We do this by working out our expected Bandwidth requirements and doubling it. We have all customers using the same pool. So it is important that we have enough bandwidth for everyone.

Imagine it like a Pizza, a pizza is cut into a number of pieces. If your hungry you may eat a whole one. Where as if you had one piece only you will still be hungry. The same effect happens here.

Some companies have more customers than bandwidth and they end up fighting for the same piece of Pizza, this results in slow speads at peak times. Our customers don't have that problem!

Why a Low Contention Ratio?

  • No drop in speed at peak time
  • Makes sure our services, remain Relaibale and Full of performance, no matter what time of the day!
 
 

Why choose TS Communications Limited?

The quality of our support is unmatched

We take support one step further by tailoring our replies to suit your knowledge, expectations and personality.

We're passionate about what we do

What sets us apart from the competition is that we're passionate about the products/services we provide and quality of support.

We welcome and act on your feedback

We're always looking to improve every aspect of our business. From more features all the way to more frequent tutorials.

Proven track record

We've gained a reputation as a reliable and honest company in the last two years with most of our customers coming from referrals.

 

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