To check what services are available at your address please use the National Broadband Map Below

National Broadband Map relies on information provided to it and may not be 100 percent accurate. If you would like to confirm an addresses eligibility please contact us.

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Residential Internet and Phone Services

  • ADSL
  • VDSL
  • Phone

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Business Internet and Phone Services

  • ADSL
  • VDSL
  • Phone
  • Backup and Other services

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Rural Internet and Phone Services

  • Satellite
  • Rural Broadband Initiative (RBI)
  • Phone

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Reliable Network

Reliable Network

Our network has been built for Performance, and Reliability alike.

All about Our Reliable Network

Our network is Modern, and built for Reliability, and Performance. If we can prevent the need to contact our support staff, that means we can be both better productive, and give you a better experience at the same time.

With full redundancy, and a number of backhaul points, along with our own equipment, means we can easily monitor, and make sure your connection will be up as much as 99.99% of the time

Our Network Features

Dual Redundancy for better backup options.

  • Fast network with local caching of major International content such as Facebook, Youtube etc.
  • A support network that matches our high perfrmance network
  • All services recieve the same level of comittment, we don't give preferential treatment to set client groups.
  • Multipoint Backhaul, and Points of Presence
  • We have a protected path for National Transit between Auckland, Wellington and Christchurch.
  • Multi Path, Self-healing.

Best Support

Best Support

We pride ourselves on our support.

Our support hours

We offer a wide range of support options as listed below.

Our Call Centre is open during the following times:

Mon - Fri 8AM - 9PM
Sat, Sun, and Public Holidays 10AM - 4PM

Our other methods (such as Email, Live Chat, Support Tickets) may operate outside of these hours.

Support Options

  • Phone 0800 002 319
  • Email
  • Live Chat / Support Tickets

Low contention Ratio!

Low contention Ratio!

A low contention ratio is important to make sure your bandwidth remains consistent throughout the day. We do this by working out our expected Bandwidth requirements and doubling it. We have all customers using the same pool. So it is important that we have enough bandwidth for everyone.

Imagine it like a Pizza, a pizza is cut into a number of pieces. If your hungry you may eat a whole one. Where as if you had one piece only you will still be hungry. The same effect happens here.

Some companies have more customers than bandwidth and they end up fighting for the same piece of Pizza, this results in slow speads at peak times. Our customers don't have that problem!

Why a Low Contention Ratio?

  • No drop in speed at peak time
  • Makes sure our services, remain Relaibale and Full of performance, no matter what time of the day!
See why our customer's love us!

Our speed has dramatically increased since being with TS Communications. The service is Reliable, and Fast.

D Blair

The best thing with TS Communications is the Customer Service, When you need to contact them they are really easy to contact and get things sorted.

M Thomas

Good services and must admit one of the most reliable internet connections I have experienced. Keep it up guys.

J Thomas


View more testimonials from our customer's


Why choose TS Communications Limited?

The quality of our support is unmatched

We take support one step further by tailoring our replies to suit your knowledge, expectations and personality.

We're passionate about what we do

What sets us apart from the competition is that we're passionate about the products/services we provide and quality of support.

We welcome and act on your feedback

We're always looking to improve every aspect of our business. From more features all the way to more frequent tutorials.

Proven track record

We've gained a reputation as a reliable and honest company in the last two years with most of our customers coming from referrals.


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